Do I need CMMS software if I already have Business Central?
Business Central keeps your machines as fixed assets and little else: it does not schedule inspections by maintenance type, it does not balance workloads between technicians, it has no checklists and it does not calculate equipment availability. If your maintenance is just calling someone when something breaks, the standard is enough. As soon as you have an inspection plan, spare parts to control or customers to answer to, you need CMMS software — and the cheap way is for it to live inside the ERP you already use, not in a separate program.
How is a CMMS different from an ERP maintenance module?
A standalone CMMS lives outside the ERP: it has its own database and has to be integrated so that stock, costs and invoicing add up. A standard ERP maintenance module usually falls short: it records interventions, but it does not plan by maintenance type, has no checklists, no technician workloads and no equipment availability. The dvgmao extension is the third way: full CMMS capability inside Business Central, on the same customer, item and accounting data.
What do I need before installing dvgmao?
Microsoft Dynamics 365 Business Central up and running (cloud or on-premise) and your basic ERP master data: customers, vendors, items, warehouses and accounting. dvgmao installs on top without touching your existing customisations: it is a certified extension from Microsoft AppSource, not custom development on your database.
Does it work on cloud and on-premise?
Yes. dvgmao runs on cloud and on-premise on Microsoft Dynamics 365 Business Central, on every version Microsoft supports. Technicians work from the browser, the phone or a tablet, with no separate app to install.
Does it work as maintenance software for several companies or customers?
Yes, and this is where it shows most. A maintenance company can run all of its customers' installations in the same system, each with its own contract and service level, with the guarantee that each customer only sees their own. And the end customer can log in to check their installations, raise a request and download their certificates without anyone emailing them.
Which types of maintenance does dvgmao cover?
All three: preventive, with inspections, cleaning and checks scheduled automatically into work orders; predictive, watching equipment condition to get ahead of the failure with data; and corrective, turning the incident into a repair order and measuring what it cost. All on the same machine, spare part and technician master data.
What support do I get after go-live?
Personal attention from the Davisa team and support blocks you can contract when you need to go beyond the standard warranty. You talk to a Spanish partner with more than twenty years on Business Central: your contact understands your plant and your machines.
Which industries is this maintenance software used in?
Manufacturing (animal feed, biotechnology, general manufacturing), industrial maintenance service companies and installation operators. Reference customers include EVA Group, Lipidos Toledo, Proteo Biotech and SAINSA.